Your public sector organization uses a shared sign-in for one or more of its public applications, such as paying a utility bill. If you choose to use the sign-in capability you’ll have single sign-in, a shared profile and other benefits across all the participating applications. In addition, your sign-in credentials are available for you to use with other participating organizations.
Frequently Asked Questions
- Q:
- Why should I sign-up?
- A:
- After you sign-up you’ll have access to enhanced application capabilities. This includes the ability to setup a shared profile to link account numbers from different applications, view transaction history and save payment preferences. A dashboard is available to easily track services your using, upcoming payments and other key information.
- Q:
- What should I do if I forget my password?
- A:
- Simply using the “Reset Password” link on the sign-in dialog. You’ll be asked for the e-mail you used during the initial sign-up process – a reset e-mail will be sent for you to create a new password.
How Tos
Sign-in to use a public application
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If a public application supports sign-in you’ll see “Sign In” on the upper right of your browser window and, possibly, a dedicated “Sign In” button on the page.
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Clicking the “Sign In” button opens sign-in dialog where you’ll need to provide the e-mail and password used during the initial sign-up process.
Reset Your Password
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On the sign-in dialog you’ll see a link “Reset Password”. Clicking on this link opens a new dialog that asks for the e-mail you used when you signed up.
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Entering an e-mail and clicking the button “Reset via email” will send an e-mail that includes a reset link.
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You can use that link to open a new browser window and update your password.